Refund policy

Last Updated: August 26, 2026

We want you to be satisfied with your purchase. If you receive an item that is damaged, defective, or incorrect, please contact us so we can help.

Damaged, Defective, or Incorrect Items
Please contact us within 7 days of delivery if your order arrives damaged, defective, or you received the wrong item. Include your order number and clear photos or videos showing the issue.

Returns
We accept eligible returns within 30 days of delivery. Items must be unused and in their original condition and packaging.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Non-Returnable Items
Items that have been used, damaged by the customer, or returned without their original packaging may not be eligible for a refund.

Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Late or Missing Refunds
If you haven't received your refund after the expected processing time, please check with your bank or payment provider first. If you still need assistance, contact us.

Order Cancellations
If you need to cancel an order, contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

Contact Us
For questions about returns or refunds, please contact us through the contact information provided on our website.